My Name is Liana Masella and I work at British Gas within the Sales Complaints Team. My working hours are Monday – Thursday 9.30-2.30pm.
I’m Currently the Assistant Branch Secretary of Yorkshire and Humberside Energy Branch and work closely with our Branch secretary Stephanie Stoker. I currently hold the Welfare officer role and the Membership Officer Role.
The Welfare Officer role is very close to my heart and enables me to help our members in their most difficult times. Anything from financial hardship to Benefits help and advice.
Being the Membership Officer I’m responsible for keeping members details up to date and accurate and to ensure all members are receiving our communications.